how to cancel my subscription?

Do you not like the new PlayStation Plus subscriptions available since June? We explain how to cancel your registration.

PlayStation plus banner

Are you tired of spending at least 9.99 euros per month, or even more per year for your PlayStation Plus subscription, or you are simply no longer interested in the new formulas launched by Sony in June.

It is not very complicated to unsubscribe from the service for your PlayStation 5 or PlayStation 4.

How do I unsubscribe from PlayStation Plus?

You have different ways to unsubscribe from PS+. You can do this from the web interface or from your game console.

From the web

  • Go to the PlayStation site and sign in to your account.
  • Go to the tab Subscription on the left of the screen.
  • Click on unsubscribe.

From a PS5

  • From the home of your console, go all the way to the right on the icon Settings (toothed wheel) from the top bar.
PS5 home interface
Source: Frandroid
  • Select Users and Accounts.
Playstation Plus unsubscribe
  • Select Account > Payment and Subscriptions > Subscriptions > PlayStation Plus.
  • Press on unsubscribe.
Playstation Plus unsubscribe

From a PS4

  • In the menu bar, select the icon Playstation Plus.
  • Go into Manage subscriptionthen in Subscription.
  • Click on unsubscribe.

The subscription will be inactive on the date of the next usual expiry.

How do I get my PlayStation Plus subscription refunded?

Did you take out a subscription by mistake or are you no longer sure you want to take advantage of the service? You have up to 14 days after the original transaction date to cancel the subscription. And this, even if you have started using it. You will be refunded pro rata to the days spent using it.

If you have benefited from a free trial period of 7 or 14 days, the cancellation period starts at the end of the trial.

Unsubscribe by other means

You can try to cancel your subscription by email by sending your request to these addresses: [email protected] or [email protected]

You can reach PlayStation customer service by phone Monday through Friday from 9:30 a.m. to 7:30 p.m. on 01 70 70 07 78.

What happens to the games in your library?

If you unsubscribe from PlayStation Plus, any games you added to your library for free each month become inactive. You will need to buy them from the PlayStation Store to enjoy them.

Playstation Plus catalog Extra Premium

The games you purchased using PlayStation Plus discounts remain your property, as do any avatars and sets you redeemed as part of the subscription.

Can you still enjoy the benefits?

With the termination of your PlayStation Plus subscription, you also lose all the advantages (games, but also discounts on certain games in the Store, online storage, online multiplayer, free packs, etc.).

Resubscribe to PlayStation Plus

If you finally decide to re-subscribe before the expiry of the next month that would have been charged, simply return to the space above from your console or online and click on Reactivate subscription.

If your subscription has expired and you want to re-subscribe, follow the usual procedure online, on your PS4 or PS5. You will then get your previously owned PlayStation Plus games back.

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