which bank to choose to bounce back well?

For the past few weeks, ING customers have been in complete limbo: how to bounce back after the announced closure of the bank’s French activity? Below are three online banks that are good alternatives to the Dutch bank.

Last December, ING officially announced to its customers that it was going to withdraw from the French market. This week, we learned that the bank was conducting exclusive discussions with Boursorama Banque to “offer our customers an alternative banking solution, adapted to our different products”. A response should be given to customers “no later than April 2022” according to the press release.

From a purely technical point of view, however, there will be a mandatory closure of all current accounts. Customers will either be able to choose to be taken over by Boursorama Banque via the official transition, or choose another bank. As uncertainty reigns and discontent mounts, we advise you to take the lead.

Below we have selected the three best banks that will make a great alternative to ING France. All three establishments have an effective (and free) support service that allows for a smooth transition. None asks you to make it a main account, it allows you to test the service before possibly migrating your products to it.

Current account

Conditions: No income condition – Welcome and Ultim cards

Annual fee: €0 • Initial deposit: €300

Check deposit: ✔ • Cash deposit: ✘

Bank card

Monthly cost of the card: 0 €

Euro zone withdrawals: Free • Euro zone payments: Free

Foreign currency withdrawals: 1.69% • Foreign currency payments: Free

Proposed cards

mobile payment

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1

Current account

Conditions: No income condition

Annual fee: €0 • Initial deposit: €10

Check deposit: ✔ • Cash deposit: ✔

Bank card

Monthly cost of the card: 0 €

Euro zone withdrawals: Free • Euro zone payments: Free

Foreign currency withdrawals: Free • Foreign currency payments: Free

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2

Current account

Conditions: No income condition

Annual fee: €36 • Initial deposit: €150

Check deposit: ✔ • Cash deposit: ✔

Bank card

Monthly cost of the card: 0 €

Euro zone withdrawals: Free • Euro zone payments: Free

Foreign currency withdrawals: 2% • Foreign currency payments: 2%

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3

Boursorama Banque, the leader

With more than 3.3 million customers as of December 31, 2021, Boursorama Banque is by far the leader in the online banking market. It must be recognized that the bank has put the means in recent years. Its offer is complete, accessible to all and it is the cheapest bank on the market (for 14 years).

Whether you come from ING or any other bank, it is the best online bank on the market today. His current account, Ultim, is accessible without income conditions and is free (subject to using it once a month). It gives access to a bank card which is similar to a Visa Premier on insurance and guarantees.

In terms of product range, Boursorama Banque is as complete as a traditional bank – and much more complete than that of ING. It includes solutions for savings, investment, loans, insurance as well as special offers for young people. To increase its customer base, the online bank has worked on its offer to meet all needs.

Finally, in terms of use, Boursorama Banque is also beyond reproach. She was elected best digital bank in Europe : its computer and mobile interfaces are of high quality and enable all products to be managed. On the mobile part, it is compatible with Apple Pay, Google Pay, Samsung Pay, Fitbit Pay and even Garmin Pay. It is the one that is the most open to mobile payment.

Currently, Boursorama Banque also offers a generous bonus of 80 euros as a welcome to attract ING customers. When you know that more than half of its customers have no bank charges, this bonus is the icing on the cake.

Discover Boursorama Bank

Hello bank! of BNP Paribas

A few years ago, Hello bank! and ING have both revamped their range of banking products. On the current account part, they were equivalent: a free account and accessible without conditions, and a premium account. The first is necessarily more limited and its objective is to respond to neo-banks with their free and simplified formulas.

The Hello bank! premium account, called Hello Prime, is ideal for everyday use. Admittedly, it will be necessary to justify 1,000 euros of monthly net income and to pay a contribution of 5 euros, but the service is up to par. Right now, online banking offers 80 euros + the first 12 months free : this is the best welcome offer we have seen at her place.

On the product range, Hello bank! is also more comprehensive than ING. There are products similar to those that can be seen at Boursorama Banque. The small difference is that Hello bank! still offers a physical presence that can come in handy. By relying on the network of BNP Paribas branches and counters, it is always able to accept cash deposits. This is not the case at Boursorama Banque, nor at ING.

By opting for Hello Prime, you have all the free and unlimited payments and withdrawals in the world. Online banking gives you the equivalent of a Visa Premier card, which is handy for those who need travel insurance and guarantees. With this premium formula, you also receive a virtual card that allows you to pay securely on the internet.

Discover Hello bank!

Monabanq

A subsidiary of the Crédit Mutuel group, Monabanq is also a benchmark institution in France. Unlike ING, Hello bank! and Boursorama Banque, this online bank necessarily requires a monthly fee for its service. It varies between 2 and 9 euros per month depending on the formula you choose. To this, if you want a premium card (Visa Premier or Visa Platinum), you will still have to add a few euros.

If Monabanq is very successful, it is because it promotes strong values. She put “people before money” on the same principle as its parent company. It provides excellent day-to-day support with a team of qualified advisers based near Lille. She has been for 5 years now. “voted customer service of the year”.

At the moment, Monabanq is offering all its customers an exceptional bonus of up to 120 euros. It breaks down into a premium of 40 euros when the account is activated, then 80 euros which are reimbursed in the form of cashback over the first year. To find out more, our colleagues from Presse-citron have made a guide to Monabanq available here.

Discover Monabanq

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